Delivery

All parcels are sent via a recorded courier service and you will receive the tracking information once your order has been dispatched. Please note that orders containing multiple items may be shipped separately and this can affect expected lead time. If your item is in stock then it will normally be delivered within 3-7 days.

Orders over £100 = FREE

Orders under £100 = £5.95

If you have any questions regarding our delivery terms or anything regarding stock then please email us at [email protected].

Please see below for all information regarding returns.

Returns

We accept returns for any product providing the claim is made within 14 days of receipt of the goods.

  • Returns are not accepted for our commercial customers.
  • Returns are not accepted for international orders.
  • Returns are not excepted for bespoke shade colour order.
  • Returns are not accepted for made to measure lights to customers requirements.
  • Returns are not accepted for cut cable
  • Returns are not accepted for made to measure ceiling roses with multiple holes
  • Items must be returned in the condition in which they were sold, i.e. unused and unaltered.
  • Once a return has been accepted, a refund will be made within the next 30 days.
  • All returns must be sent by a recorded service as proof of delivery may be required.